Plugin Support
Fernando a11n
(@fhaps)
Automattic Happiness Engineer
@cascayoyo I visited the page you linked, and I see that images appear distorted. To me this looks like a theme issue. It might be that the theme is forcing a particular aspect ratio to the images, which is resulting in them appearing longer than they actually are.
To test this theory, can you temporarily switch the theme of your site to “Storefront”? If the issue is gone, then you’ll know for sure that the problem is caused by the current theme.
We recommend that the test is done on a staging site, which is a clone of your live site that you can modify without risking making any permanent damage to your live site. You can create it using a plugin like WP-Staging.
I forgot to close. This work. It was a theme issue thanks. I found the conflict in the css sheet and was able to change it.
have a great day
Lionel