Issue with images

Hi @pengi123

I assume you used the images as Slide background images, right?
https://smartslider.helpscoutdocs.com/article/1724-slide#image

If you did, then It’s based on the “Slide background image fill” option: 
https://smartslider.helpscoutdocs.com/article/1809-slider-settings-slides
how your images look like in the slider. By default the “fill” option is used which will make the image as big as it needs to be to cover the whole slider. This means that if the slider and image ratios differ, the image will be cropped.

To avoid this behavior you should either:

• change the fill mode to “fit” or “blur fit” instead
• or use images with the same aspect ratio as the aspect ratio of your your Slider size, set on the Size tab:
  https://smartslider.helpscoutdocs.com/article/1774-slider-settings-size

Best regards,
Laszlo.

Hi @pengi123

I am glad it worked.

As for the question about the full screen mode:
I am sorry, but we don’t have an option for that, the Full screen control is only able to display the results the way it does.

However please note that, the Full screen control is available only in the Pro version:

• https://smartslider.helpscoutdocs.com/article/1859-fullscreen

and on this forum we are only allowed to discuss topics about the Free version as per the forum guidelines:

• https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products

So if you have questions or problems connected to the Pro version, then please get in touch with us directly over the ticket system:

• https://smartslider3.com/contact-us/support/

and we will answer your questions there.