• Resolved Fourmi

    (@fourmi)


    Hi! Thank you for the great plugin!
    We’re using Popup Maker with Gravity Forms and Gravity Forms User Registration Add-On. When there’s a popup and a form in the same page, Gravity Forms CSS files are not loaded.
    Can you help me with this issue?
    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @fourmi – I’m not sure I understood, is the form in a popup? If not try disabling all popups and enabling them one at a time to see if the issue resolves and comes back. If so the content of that one popup is part of the cause likely.

    Let us know.

    Thread Starter Fourmi

    (@fourmi)

    Thanks for your reply!

    When I’m in a page with a form made with Gravity Form (contact, login, register, etc.), if the popup is also in this page, the css files from Gravity Forms are not loading (they don’t appear in the head of the page). Even if there’s just a link to trigger the popup, the css files are not loading.

    When I deactivate Gravity Forms User Registration Add-On, or when I remove the link to the popup, it works fine.

    I get the same behavior for all popups, no matter if they contain a form or not. It looks like a conflict between plugins but I have no idea how to correct it.

    Plugin Author Daniel Iser

    (@danieliser)

    @fourmi = Sorry for the delay. I never saw a response notification.

    Can you confirm if this happened with an empty popup? Or did it only happen with specific content in said popup? If so what was that content?

    Further I will point out that GForms cannot be loaded on the page more than one time. IE In the page & in a popup on that page. Results in lot of weird and hard to debug issues.

    If you still need help on this and haven’t found another solution already send us a message at https://wppopupmaker.com/support/ so we can make sure it gets addressed quickly.

    Thread Starter Fourmi

    (@fourmi)

    It was for a client and we had to find a solution quickly, so we went with another plugin. I was quite sad about it because I liked your plugin better. We had just one popup in the page, but I guess there were conflicts with the user registration form.

Viewing 4 replies - 1 through 4 (of 4 total)

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