Issue with BetterDocs Import

  • Resolved gibbons1984

    (@gibbons1984)


    1 week, 2 days ago

    Hi, I’m currently trying to import a large number of betterdocs docs from an existing site to a staging site, but there seems to be an error during the import. Both sites are using the same 4.8.2 version on WP 7.1. I’ve removed some of the error as it had server info in:

    PHP Fatal error: Uncaught Error: Cannot call constructor in
    /wp-content/plugins/betterdocs/includes/Admin/Importer/WPImport.php:1679

    Stack trace: 0 /wp-content/plugins/betterdocs/includes/REST/Settings.php(163):

    WPDeveloper\BetterDocs\Admin\Importer\WPImport->__construct() 1 /wp-includes/rest-api/class-wp-rest-server.php(1293):

    WPDeveloper\BetterDocs\REST\Settings->import_docs()

    [remaining stack trace…]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Pial

    (@iapial)

    1 week, 1 day ago

    Hi @gibbons1984 ,

    We’re really sorry for the inconvenience caused.

    We’ve identified the issue and are working on a fix, which will be included in an upcoming release very soon.

    In the meantime, please try using this DEV version: https://d.pr/f/DNz0WU

    Hopefully, this version will resolve the issue and allow you to continue with the migration without any further problems.

    Thank you for your patience and understanding.

    Thread Starter gibbons1984

    (@gibbons1984)

    1 week, 1 day ago

    Thanks for the reply. I managed to export + import the docs using the standard WordPress options, but I just wanted to let you know about the issue.

    Plugin Support Pial

    (@iapial)

    1 week, 1 day ago

    Hi @gibbons1984,

    Thank you for letting us know, and we’re glad to hear you were able to successfully export and import the docs using the standard WordPress options.

    We really appreciate you taking the time to report the issue. We’ve already identified the cause and are working on a fix for the BetterDocs importer, which will be included in an upcoming release.

    Thanks again for bringing this to our attention. We truly appreciate your patience and understanding.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.