• Resolved xcsmall

    (@xcsmall)


    Hello,

    I have an issue with my site using woocommerce.

    When I add an article to cart nothing happens. The page needs to be refreshed for the article to appear in the cart.

    It’s a recent issue I’m facing. I tried everything explained on blogs without success.

    Can you please help?

    Thanks and kind regards,

    Géraldine

Viewing 1 replies (of 1 total)
  • Hi @xcsmall

    I have an issue with my site using woocommerce. When I add an article to cart nothing happens. The page needs to be refreshed for the article to appear in the cart.

    It’s a recent issue I’m facing. I tried everything explained on blogs without success. Can you please help?

    From what I understand, you’re encountering an issue where an item doesn’t immediately appear in the cart after being added. Instead, the page needs to be refreshed for the item to show up.

    Let’s dig a little deeper to find out what’s causing this. Could you please share your site’s System Status with us? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    And finally, if there are any fatal error logs, could you share those with us too? You’ll find them under WooCommerce > Status > Logs.

    You can either paste all this information into your reply here or use https://pastebin.com to share it with us.

    Once we have all this information, we’ll be better equipped to pinpoint the problem and suggest a solution. In the meantime, you might want to consider disabling all plugins except for WooCommerce and switching to a default WordPress theme like Storefront. This will help us determine if there’s a conflict with other plugins or themes.

    Here’s a helpful guide on how to test for conflicts: 👉 How to Test for Plugin and Theme Conflicts

    Thank you for your cooperation and we look forward to resolving this issue for you promptly.

Viewing 1 replies (of 1 total)

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