Issue Updating Widget

  • rar8975

    (@rarealtors8975)


    1 week ago

    I have a legacy text widget on my page that needs to be updated with new information; however, when I attempt to do so the save button gets stuck. It just continues to say “saving” without making the update.

    I have attempted deleting the widget to see if I could start fresh but it will not even save the widget removal.

    Could this issue be related to a plugin?

Viewing 1 replies (of 1 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    2 days, 15 hours ago

    Hi @rarealtors8975,

    Thanks for reaching out!

    From the Wordfence Dashboard click on Manage WAF. Then you will see Basic Firewall Options > Web Application Firewall Status. Change the option to Learning Mode. Now perform the actions that were causing issues. This will help Wordfence learn that these actions are normal and it will allow them in the future. After you have finished performing the actions, switch the WAF from Learning Mode back to Enabled and Protecting. Now test to see if these actions work correctly.

    https://www.wordfence.com/help/firewall/learning-mode/ is an amazing resource for learning more about the WAF and learning mode.

    Thanks,
    Margaret

Viewing 1 replies (of 1 total)

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