Hello,
It sounds like this issue might be caused by a conflict with a third-party plugin or your current theme.
To find the root cause, please try temporarily switching to a standard default WordPress theme (like Twenty Twenty-Four) and deactivating your other plugins one by one. Testing them individually should help you pinpoint the exact culprit.
Regards,
Hi Abhey
Just disabled all plug-ins and switched theme but still doesn’t seem right.
Image prd page: https://motor-academy.nl/wp-content/uploads/2026/06/screencapture-motor-academy-nl-product-kadobon-2026-06-18-08_57_41.jpg
Image plugins: https://motor-academy.nl/wp-content/uploads/2026/06/screencapture-motor-academy-nl-wp-admin-plugins-php-2026-06-18-08_59_23.jpg
Active theme: Twenty Twenty-Five
Console gives an error:
Uncaught TypeError: Cannot read properties of undefined (reading ‘length’)
at woocommerce_gift_cards_lite-public.js?ver=3.2.7:161:65
at dispatch (jquery.min.js?ver=3.7.1:2:40035)
at v.handle (jquery.min.js?ver=3.7.1:2:38006)
Hello,
Thank you for checking that and providing the console log.
Since the error persists on a default theme with all other plugins deactivated, this appears to be a site-specific configuration issue. We have tested this exact scenario on our end and were unable to replicate the error.
To help get this resolved quickly, please connect directly with our support team by opening a ticket on our official website. Our technical team will be happy to take a closer look at your specific setup and debug the script error for you.
Regards,
