Is WP Popular Posts not working?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter dxylott54

    (@dxylott54)

    1 week ago

    Widget settings
    https://www.nichepcgamer.com/wp-content/uploads/2026/05/widget-wpp-settings.png

    WP Popular Posts Debug
    https://www.nichepcgamer.com/wp-content/uploads/2026/05/wpp-debug-info.png

    I’ve uploaded this information as well. Please let me know when you’re done viewing it. I’ll delete the image.

    Is there a problem with the “Data Caching: Yes, 1 minute” setting? Should I change it to 1 hour or 1 day?

    (However, I’ve always used this setting. I haven’t changed any other settings either. I don’t know what caused the new posts to stop displaying…)

    • This reply was modified 1 week ago by dxylott54.
    • This reply was modified 1 week ago by dxylott54.
    Plugin Author Hector Cabrera

    (@hcabrera)

    1 week ago

    Hey @dxylott54,

    Had a look at your settings and nothing seems out of place. Nothing obvious at least.

    Try this:

    1. Go to Settings > WP Popular Posts.
    2. Click on Tools (top center of your screen).
    3. Under Data, set Load popular posts list via AJAX to Enabled and click on the Apply button to save changes.

    Please let me know when it’s done and I’ll have another look.

    Thread Starter dxylott54

    (@dxylott54)

    1 week ago

    I’ve changed the settings. The new posts are now showing! Thank you!
    (I wonder what was causing the issue?)

    However, when I enable this setting, WP Popular Posts takes a very long time to load (about 4~10 seconds).
    Is there any way to speed up the loading time?

    • This reply was modified 1 week ago by dxylott54.
    • This reply was modified 1 week ago by dxylott54.
    Plugin Author Hector Cabrera

    (@hcabrera)

    1 week ago

    Alright, that’s useful information. Are you using some sort of page caching on your site?

    Thread Starter dxylott54

    (@dxylott54)

    1 week ago

    I don’t think it’s using a cache.
    At least, I’m not using a cache plugin.
    I’m not exactly sure what the server settings are like…><

    The theme I’m using includes the following text, so I’ve added that code to my .htaccess file. Do you think this might be related? (I added this code years ago and haven’t changed it since.)

    https://www.nichepcgamer.com/wp-content/uploads/2026/05/htaccess-text-aa.txt

    • This reply was modified 1 week ago by dxylott54.
    Plugin Author Hector Cabrera

    (@hcabrera)

    1 week ago

    Use the code block here to insert code, that way formatting is preserved.

    In any case, from the broken .htaccess code nothing seems out of the ordinary. Check your server settings, maybe there’s some sort of page caching functionality from your hosting provider that’s currently enabled?

    Thread Starter dxylott54

    (@dxylott54)

    1 week ago

    When I checked the server settings, I saw that “Static File Acceleration (Caching)” was enabled.
    Since I didn’t set it up myself, I think it’s been enabled for several years now.

    Browser caching was also enabled. The description is as follows:

    —
    Browser caching is enabled for all static files, including CSS and JavaScript.

    Target files (file extensions) .css .js .jpeg .jpg .gif .png .svg .svgz .wbmp .webp .ico .jng .bmp .3gpp .3gp .ts .mp4 .mpeg .mpg .mov .webm .flv .m4v .mng .asx .asf .wmv .avi .mid .midi .kar .mp3 .ogg .m4a .ra .woff .woff2 .ttf .otf .eot
    —

    • This reply was modified 1 week ago by dxylott54.
    Plugin Author Hector Cabrera

    (@hcabrera)

    1 week ago

    Alright, let’s do another test then:

    1. Go back to Settings > WordPress Popular Posts > Tools > Data, set Load popular posts list via AJAX to Disabled and click on the Apply button to save changes.
    2. Go to your server settings and disable any site optimization feature that may be on.
    3. When you’re done, go back to your site and check your popular posts list again. Is it loading correctly now?
    Thread Starter dxylott54

    (@dxylott54)

    1 week ago

    When I disabled AJAX, the site reverted to the old popular posts. (Server cache settings are enabled.)

    I then disabled the server cache settings, but the site is still showing the old popular posts…><

    • This reply was modified 1 week ago by dxylott54.
    Plugin Author Hector Cabrera

    (@hcabrera)

    1 week ago

    The AJAX feature basically bypasses any page caching which is why your popular posts list loads as expected when it’s enabled. When disabled it seems that your site is displaying a cached version of the popular posts list which is why it shows an “outdated” popular posts list. This is why I suspect that your issue is being caused by caching.

    Thread Starter dxylott54

    (@dxylott54)

    1 week ago

    I see…
    It’s really strange that the popular posts suddenly stopped updating. ><
    For now, I’ll enable AJAX and use WP Popular Posts. Thank you. ^^

    Thread Starter dxylott54

    (@dxylott54)

    1 week ago

    I re-enabled the server cache settings. I disabled AJAX again. While I was at it, I set “Data Caching: Yes, 1 hour.”

    Then, the new popular posts appeared. Hmm, it’s a mystery lol.
    I’ll leave it like this for a while and see how it goes. If the updates stop again, I’ll re-enable AJAX. Thank you. ^^

    • This reply was modified 1 week ago by dxylott54.
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  • 12 replies
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  • Last reply from: dxylott54
  • Last activity: 1 week ago
  • Status: resolved