• I have tried to login all day today, September 18, 2015. I have a self hosted web domain and I cannot login to add content or share information. I have tried to use the link lost password but no email sent to my mail client.

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  • A link to your site might help. Is the public-facing part of your site displaying normally?

    When you try to access the published website, does it come up? Or is it just that you can’t login? I have been having similar issues.

    Thread Starter saytravel

    (@saytravel)

    saytravel.biz

    Thread Starter saytravel

    (@saytravel)

    public facing site looks awesome just not able to login the usual way.

    What happens when you try to log in? I get redirected to your home page when I try to visit the login page. You may want to contact your host, tell them what’s up, and have them check your htaccess file and your error logs for starters. They may see something obvious.

    Otherwise, it may be worth disabling your theme and plugins to make sure one of them is not the problem. Below are instructions for doing that as a basic troubleshooting step.

    If you can’t access your admin pages, you’ll need to use an FTP client (like FileZilla), or your host’s cpanel (or File Manager) and navigate to the files on the server.

    In your WP installation there, find wp-content/themes and rename the active theme’s folder to something like travelify-hold. That will disable the theme and hopefully allow you to get back into WP admin. WP will use a default WP theme in its place (probably Twentyfifteen).

    If that doesn’t do it, find wp-content/plugins and rename that plugin folder to something like plugins-hold. That will disable all plugins. If you can then get back into WP admin, rename the folder back to the original. Then you can start re-activating plugins until you find the problem one(s).

    Thread Starter saytravel

    (@saytravel)

    awesome Bill. I will give this info to server guys at wavenetworks
    looks like I will need to update phpMyAdmin and then I will try the above.

Viewing 6 replies - 1 through 6 (of 6 total)

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