Hi there,
Thank you for reaching out, and I’m sorry to hear that you’re having trouble accessing our website and support.
Our website is currently working, and we’re also receiving support requests from other users, so we’d be happy to look into this and investigate what might be causing the issue on your side.
Are you still unable to access the website or the support page? If so, could you please try accessing them from a different device and, if possible, using a different network, for example switching between Wi-Fi and mobile data?
It would also be very helpful if you could send us a screenshot of what you see when you try to access the website or support page, including any error message shown.
Please also let us know:
- which browser you are using
- whether the issue also happens in a private/incognito window
- whether you are using a VPN, proxy, ad blocker, antivirus, or any browser security extension
- your country
- the approximate time when you last experienced the issue
Thank you!
Best regards,
