• Resolved GregW

    (@gwmbox)


    Can I get confirmation if a SureCart account is required?

    I have read the data is not stored locally in the Wp database, is that correct?

Viewing 1 replies (of 1 total)
  • Plugin Support Ivan C.

    (@ivanbsf)

    Hi @gwmbox

    Yes, a SureCart account at app.surecart.com is required. The WordPress plugin needs to be connected to a SureCart store account using an API token before the store can run properly.

    You can see the connection flow here: https://surecart.com/docs/add-surecart-api/

    Regarding the database question, yes, the main SureCart store data is stored in the SureCart platform, not directly in your WordPress database. This includes key ecommerce data such as customers, orders, products, and store configuration.

    More details here: https://surecart.com/docs/installing-surecart/

    A related note is that some WordPress-side plugin data can still exist on the site, such as pages, plugin settings, product posts, templates, or content added through WordPress. For example, products are also handled as WordPress custom post types for better compatibility with builders, SEO plugins, and query tools.

    So the short answer is:

    1. Yes, a SureCart account is required.
    2. The core ecommerce data is stored in SureCart’s platform.
    3. Some WordPress-side data can still be stored locally, especially content, pages, product post data, templates

    This is also why, if you remove and reinstall the plugin later, reconnecting the site to the same SureCart account can bring back your products, customers, and orders.

    https://surecart.com/docs/remove-plugin-data/

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