• The latest wp-smush plugin update just broke my site. Control panel and frontend.

    And it is not the first time they push a problematic update.

    Nice plugin but not worth the stress and the trouble due to the unchecked updates.

Viewing 4 replies - 1 through 4 (of 4 total)
  • @ranishachar, All the updates are tested by our team in here at WPMU DEV before we go for any release.

    I’m really sorry but with the large number of installations, all with different configurations, it’s tough to test compatibility with other plugins.

    Can you please open a support thread with details of the issue? so that we can avoid any further damage to other users, if there is any conflict/issue.

    It’ll be really helpful of you.

    Thanks,
    Umesh Kumar

    @ranishachar, We’ve a plugin update for WP Smush, 2.4.1

    It fixes a conflict with Pluggable function sanitize_hex_color().

    Mostly the update should fix the issue for you if you are using a customiser or a front end editing theme.

    I’d really appreciate if you could possibly test the latest release to check if it fixes the issue you were facing.

    If you’re still facing any issues even after 2.4.1, It’d be helpful of you to create a support thread with details on issue ( Anything in log or network console ) that can help us figure out the cause.

    Hope to hear from you soon.

    Cheers

    Thread Starter ranishachar

    (@ranishachar)

    Hi Umesh,
    Thank you for the fast response.
    In order to fix the site I have removed the plugin from the cpanel.

    As I see that you are really taking responsibility over matters here I will try changing the poor review to a better one.

    Cheers,
    Rani

    Thank you for the fast response.
    In order to fix the site I have removed the plugin from the cpanel.

    Yeah that’d have been the quickest possible way to get out of the issue, would be nice to have you back.

    As I see that you are really taking responsibility over matters here I will try changing the poor review to a better one.

    Thanks a ton for considering that.

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)

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