Support » Plugin: Shield Security: Protection with Smarter Automation » IP Address recognition not working as expected

  • I have installed the plugin and everything seems to be working well except the 2 factor authentication. As the administrator and only user I am asked to verify my identity on every login even when using the same ip address.

    I can see in the database multiple rows for my login with the same username, session id and ip.

    Help much appreciated.

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  • Plugin Author Paul


    This is normal behaviour. Every login should be presented with 2-FA.

    We may later add the option to “remember” an IP address, but every login is tested with this.

    You may want to tweak your user sessions timeouts so you don’t have to login as often – see this under the User Management module.

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