Hi mate. Do purchased products downloaded from the user account page work fine? Also be helpful to link your site so I can check.
No it doesn’t i just checked. It must be a google chrome thing strange though.
here is a link to a free download.
https://www.laines-plassard.com/produit/137-cardigan-en-lodge-de-plassard/
Thanks for getting back.
I just downloaded it fine on Chrome for Android and it downloaded ok and I opened it up to view the PDF. Using Chrome app on an iPhone it downloaded but wouldn’t let me open it (said it was corrupt).
I think iPhones might problems with downloading PDF files. Have you go a PDF viewer app?
Just tried it using Safari as the browser and it worked fine.
Thanks Richard for checking. I think it’s an apple issue.