Inventory problem (-1 product)

  • Resolved honlapdavid

    (@honlapdavid)


    5 years, 4 months ago

    Hello,

    i have a problem with the Woocomerce because sometimes clients ordering something but i dont have product in inventory, and after order i have -1 product. How it is possible?

    Screeshot: https://prnt.sc/xif04y

    WooCommerce version: 4.9.1

    I disabled every plugin for example: Chachce – WP Fastest Chace, but not helped.

    Thank you for help.

    • This topic was modified 5 years, 4 months ago by honlapdavid.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • MayKato

    (@maykato)

    5 years, 4 months ago

    Hi,

    It looks like you were able to find the solution. I just checked your store, and it now doesn’t allow backorders. If you still see the issue, please let us know.

    Just in case, here is our documentation page for managing products: https://docs.woocommerce.com/document/managing-products/

    Thread Starter honlapdavid

    (@honlapdavid)

    5 years, 4 months ago

    @maykato Thank you, but i have disable backorders, so I don’t understand.

    MayKato

    (@maykato)

    5 years, 4 months ago

    Hello,

    This is what I see on my end – https://snipboard.io/E5S76o.jpg
    It says out of stock, and there is no add to cart button. So the product is currently not purchasable. Do you see the page differently? Or if you are referring to a different product, can you share the page URL?

    Thread Starter honlapdavid

    (@honlapdavid)

    5 years, 4 months ago

    @maykato unfortunately I did not see the problem in the site, only in stock (in admin)

    MayKato

    (@maykato)

    5 years, 4 months ago

    Hi @honlapdavid

    Just to be clear, do you still receive orders of the products that are our of stock? If not, then your store is working properly. On the backend, the stock can be (-) if you manually enter it or previously allowed backorders.

    Thread Starter honlapdavid

    (@honlapdavid)

    5 years, 4 months ago

    @maykato I have a problem again, and i dont allow backorder.

    https://prnt.sc/y0f0ml

    MayKato

    (@maykato)

    5 years, 4 months ago

    Hello,

    OK, the issue might be caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, can you please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    MayKato

    (@maykato)

    5 years, 4 months ago

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 8 replies - 1 through 8 (of 8 total)

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