invalid response received while renewing access token

  • Resolved shawna8888

    (@shawna8888)


    4 years ago

    I am STILL getting this error under my advanced ads earning category – “invalid response received while renewing access token for “pub- …” You could try to connect again under Advanced Ads > Settings > AdSense.”

    I have renewed the access token, I have made sure the ad blockers are not on for these pages, and I have confirmed that Google Ads Payments are all working properly. I’ve used Google Ads for 10 years, so I am not a new user.

    How do I get this error to go away? Please explain in non-programmer terms as I am not a programmer and don’t know how to make complicated changes. Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • henningaa

    (@henningaa)

    4 years ago

    Hi Shawna,

    Thanks for reaching out.

    Can you please clarify for me what exactly do you mean by the “advanced ads earning category”? On which page/dashboard does the error occur exactly? Maybe you can record a short video of the issue.

    This would really help to understand what is going on exactly. If possible, please include the open browsers’ console in the video while reconnecting your AdSense account under Advanced Ads > Settings > AdSense.

    Best regards,
    Henning

    Thread Starter shawna8888

    (@shawna8888)

    4 years ago

    Here you go – https://zipmessage.com/advanced-ads/f0108940e1907cd1363491854

    Hope you can figure it out. Thank you.

    henningaa

    (@henningaa)

    4 years ago

    Hi Shawna,

    Thanks for the video.

    Can you please try to update the ad unit list while editing an AdSense ad?

    The list uses the same technique to refresh as the revenue display. If this also not works as expected, please navigate again to Advanced Ads > Settings > AdSense, revoke your AdSense connection and re-connect it again. While doing this, you can again have a look in your browsers debug console, looking the “console” tab for red error messages.

    If AdSense is properly connected and booth lists (ad import and revenue) are not working, we would need to take further steps to discover what is blocking this connection in the first place.

    Best regards,
    Henning

    henningaa

    (@henningaa)

    4 years ago

    Hi Shawna,

    have had you the time to try the suggested approach?

    Best regards,
    Henning

    henningaa

    (@henningaa)

    4 years ago

    Hi Shawna,

    Since this thread is inactive, I am closing it. If you have more questions about Advanced Ads or need help using our plugin, please don’t hesitate to open a new topic.

    Best regards,
    Henning

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘invalid response received while renewing access token’ is closed to new replies.