Support » Plugin: Ivory Search - WordPress Search Plugin » Invalid PixelID

  • Resolved debplatt

    (@debplatt)


    Once I click in the Search Box, I get this error message: Error: Invalid pixelID supplied to set call at Function.R [as set](https://connect.facebook.net/en_US/fbevents.js:25:34263) at Function.Q [as callMethod](https://connect.facebook.net/en_US/fb...

    The error message pops out when I use the Vivaldi browser (a chromium spin off).

    • This topic was modified 1 year, 3 months ago by debplatt.

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Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Sorry to hear of the problem you are having.

    I don’t have that browser so I tested it on chrome browser and it worked fine there.

    So do you mean it works fine for you on other browsers than Vivaldi browser?

    If yes then please make sure that you are using latest version of browser and also I can see in your shared error log that it is related to facebook js so are you using it on your site?

    Best regards,

    I have the same issue.

    I have two sites on BlueHost, http://www.benzofree.org (under dev.) and http://www.denimmountainpress.com. Both have search boxes on the top menu, and both show the following string in the drop-down box when I click on search…

    ————————-
    Error: Invalid PixelID: function(){return this[this.length-1]}. at v (https://connect.facebook.net/en_US/fbevents.js:25:16683) at Function.S [as init] (https://connect.facebook.net/en_US/fbevents.js:25:35107) at Function.Q [as callMethod] (https://connect.facebook.net/en_US/fbevents.js:25:32744) at b.fbq.b.fbq (<anonymous>:1:79) at o (https://js.hsadspixel.net/fb.js:1:2052) at s (https://js.hsadspixel.net/fb.js:1:2494) at XMLHttpRequest.<anonymous> (https://js.hsadspixel.net/fb.js:1:3051)
    ———————

    This only happens when viewing on Chrome (Version 68.0.3440.106 (Official Build) (64-bit). Edge and Explorer work fine. I tried loading Facebook Pixel Helper and it had no effect. I have no need for this functionality from Facebook but I have no idea how to turn it off on my browser since I no longer have any Facebook plugins loaded.

    Any help is welcome,
    Thanks,
    Darren

    I found this response on http://marketlytics.com/analytics-faq/facebook-pixel-helper-errors-and-fixes.

    ——————–
    Invalid Pixel ID
    This error occurs when the pixel ID you send to Facebook doesn’t match with any ID on their system.

    Solution: Check your Facebook ads manager and confirm the pixel ID is not different
    —————–

    But since I don’t have any Facebook extensions on Chrome anymore, I don’t understand how it would affect me.

    Thanks again,
    Darren

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    But since I don’t have any Facebook extensions on Chrome anymore, I don’t understand how it would affect me.

    I visited your shared site on Chrome browser but didn’t face the issue so it seems your browser specific issue.

    Could you please test it on chrome browser on another system?

    Or ask any of your colleague to test it.

    Thanks,

    It does seem to be browser specific. My colleague didn’t have the same issues. I’m going to reload Chrome from scratch and see if that helps.

    Thanks,
    Darren

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Thank you for testing it.

    We were having the same issue and realized it had something to do with Chrome autofill form data. For browsers that had never cleared this data, the error was happening. When we cleared the browser data, the error went away.

    No idea what originally caused the issue and it only happened to a few people on Chrome when clicking on the WordPress search form field.

    Maybe someone has some insights on how the form data got corrupted.

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    @jpatrickm Are you using facebook pixel functionality on your site?

    If yes then please resolve that error by referring the information provided in the following page.

    https://developers.facebook.com/docs/facebook-pixel/pixel-helper/#invalid-id

Viewing 8 replies - 1 through 8 (of 8 total)
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