“Invalid PDF request” when trying to print label

  • Resolved inspired888

    (@inspired888)


    3 years, 7 months ago

    Hi there,
    Something has changed (perhaps after I updated the plug-in?), such that I can no longer print the PDF shipping label I’ve purchased through this WC plug-in.

    Chrome (and Brave) browser gives me the error, “Invalid PDF request”.

    As shown here: https://ibb.co/WyHt6LW

    The error is not specific enough for me to have any idea what it means or what to do about it.

    Please advise.

    Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Support Chris Moreira – a11n

    (@chrism245)

    3 years, 7 months ago

    Hello!

    Please share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    Have you tried to disconnect from Jetpack and reconnect? Does the problem persists after that?

Viewing 1 replies (of 1 total)

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