Invalid Payment Amount! error message with PayPal

Hi @wdcbryan

I hype you’re well today!

I see that by default – after initial page load – the amount is 0 and you need to make a choice, one of them being “Enter Amount”.

Do you know if the were selecting any of predefined amounts or that “enter” one? If it was “enter amount” one – do you know what amount did they try to donate and if it was a small sum – the default currency of their card was also USD or something else?

I’m asking about this because apart of possible issues with the plugin, there are some basic limits on how small the payment amount can be and they are different based on the currency (so the currency conversion in case of small amounts can affect that).

Let us know, please (not necessarily the specific amounts of course, just in general).

It would also be great if we could check the form. Each form can be exported from Forminator so could you please export this one and share exported code either as a file via Google Drive, Dropbox or similar account or simply via pastebin.com service?

Note please: if there’s any sensitive data included in the form, strip it out first (you can clone the form first, edit it, and export such edited copy) as the shared code must be publicly available.

We’d then import such form to test site on our end and check it to see what may be causing this.

Best regards,
Adam

Hi @wdcbryan

Could you please try this code:

https://gist.github.com/wpmudev-sls/1b475f7988dad6400213a7edc1ad289f

Add it as a mu-plugin following this guide:

https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

It is a reported issue for values above 1.000, this code should prevent the problem.

I am adding this thread as an extra report to our developers.

Let us know the result you got.
Best Regards
Patrick Freitas