Invalid JSON response when using Gutenberg editor and FAQ shortcode

  • bluenova

    (@bluenova)


    5 years, 11 months ago

    When saving a page with an faq shortcode such as [faqs style=”accordion” filter=”glossary” order=”ASC” orderby=”title”] using the Gutenberg editor, WordPress reports ‘Updating failed. The response is not a valid JSON response.’ Though it say’s updating failed, it does actually update the page. I am using shortcodes from several other plugins which do not produce this issue, determining that it is an issue with the Quick and Easy FAQS plugin as apposed to a theme or other plugin issue. I have tried with and without the shortcodes block and both ways produce the error.

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  • Sungraiz Faryad

    (@sungraiz)

    5 years, 11 months ago

    Hi,

    Our plugin is properly tested with Gutenberg and it works fine – https://jmp.sh/NuZNqa3

    But Gutenberg is still a young editor and has a lot of issues that its team is fixing continuously.

    So, you need to check the possibility of other plugin conflicts or you can use the classic editor plugin for now.

    ​Feel free to let me know if you need any further assistance.
    ​
    ​Regards,

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