Internal Server Error – live mode

  • Resolved raj07m

    (@raj07m)


    9 years, 7 months ago

    Getting an internal server error message on the checkout page even though the payment and the order is placed successfully . Customers don’t see a confirmation page .

    There were no updates to the website made recently to trigger this exception. We started noticing it 2 days ago.

    All the other payment methods work fine except for stripe .

    Any help would be appreciated

    Thanks

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  • Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    9 years, 7 months ago

    Hi There.

    Please open a ticket on our support team via http://www.WooCommerce.com ( Go to Support > Helpdesk > Create a ticket > Free Plugins ), so that we can investigate this further. [redacted]

    Thanks

    • This reply was modified 9 years, 3 months ago by bdbrown.
Viewing 1 replies (of 1 total)

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