Internal Server Error

  • designhousebinz

    (@designhousebinz)


    10 years, 1 month ago

    Hi,

    I got a problem with my WooCommerce PDF Invoices & Packing Slips Plugin. I cant print anymore the PDF Invoices. I got the following error when I open the invoice.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Apache Server at http://www.design-house-binz.de Port 80

    The wordpress debug dont show anything. When I activate the plugins debug, nothing is shown. When I create the Output to HTML invoice it is working fine. In the status all fields are green. What can be the reason for that?
    It is also not working on a different PC.

    Best regards Sebastian

    https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/

Viewing 1 replies (of 1 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    10 years, 1 month ago

    Hi! If you’re getting an internal server error but no debug output, you host is probably blocking the PHP errors somewhere and overriding the WP debug settings. Ask your host if they can tell you the error or where you can find the PHP error logs so you can find the root cause of this error.

    If I were to guess, I’d say it’s from a plugin adding output to the layout that is not 100% valid HTML. The PDF converter is not as forgiving as your browser, so this may be why you get the browser output but not the PDF. If you have installed any plugins at the time this started happening, try temporarily disabling them to see if that helps.

    Let me know if you have found the PHP error behind the internal server error and don’t know what to do with it!

    Ewout

Viewing 1 replies (of 1 total)

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