• Resolved anthonypacheco

    (@anthonypacheco)


    Site Kit continues to give the following error message after troubleshooting, deactivating and reactivating the analytics permission for this website and still receive this error: Data Error in Analytics User Does Not have sufficient permissions for this profile”

    I asked my hosting platform support to check this out and they said this was an Internal Google Site Kit Error

    I can provide screenshots of the console code that they found “failed to load resource” fields if needed.

    The page I need help with: [log in to see the link]

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  • Plugin Support James Osborne

    (@jamesosborne)

    Hi there @anthonypacheco,

    Thanks for reaching out. This can occur if there are differences between the Google account which was used to initially setup Site Kit and the Google account used to connect additional services, or if you’ve moves your site or domain while Site Kit was connected. In order to resolve this have you tried one of the the following:

    1. Option 1: Disconnecting the Google Analytics module within Site Kit and connect once more?
    2. Option 2: Reset the plugin and set up once more. Note that by doing so you’ll need to connected all previously connected services once more. Other previously connected users will also need to re-connect.

    Let me know how you get on with the above, or if you have any questions. If you encounter any errors or notices after trying to above please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Any errors you encounter
    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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