• Resolved cliweb

    (@cliweb)


    I don’t want to use php mail, and I installed the Postman SMTP plugin so that I could use that for outgoing WordPress mail. But MailPoet plugin wants me to type in SMTP info. It is not needed, and besides doesn’t work. Through Postman SMTP I’ve already created a secure connection with my mailhost. MailPoet just isn’t using that it seems! I’m not sure what direction to go now. 🙁 I wish I could make this work.

    https://wordpress.org/plugins/wysija-newsletters/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Mail poet told me a few months back that they supported SMTP plugins with a minor hack. About two weeks ago their support told a user of mine the exact opposite.

    If you can get a straight answer from them, I would love to hear it 😉

    https://wordpress.org/support/topic/does-it-work-with-mailpoetwisija?replies=7

    Thread Starter cliweb

    (@cliweb)

    Hi Jason, Thanks for the link! I guess I will see about using SendGrid instead. Would be nice if MailPoet would accommodate your new plugin; it is receiving great reviews! I hope MailPoet will respond to this thread/concern in the near future.

    maybe when I get a few more users they will take notice 😉 already hit 10,000 in only five months!

    IMO I think it’s very odd, and rather presumptuous, for a WordPress mail plugin to exclude the WordPress mail function as a mailing option.

    Thread Starter cliweb

    (@cliweb)

    The reason this is important to me is that so far, MailPoet FAILS in allowing me to specify a “sent from” email, even with SendGrid in place and functional. The “sent from email” is all wrong, and if they cannot correct this issue, I’ll be looking for a different newsletter/email app. Sigh. I can’t even tell where they are getting the sent from email address. Your app, Postman SMTP, takes care of this issue and allows me to specify a delivery email, a reply email, etc. Can you recommend an email or newsletter app instead of MailPoet? One that works with Postman SMTP?

    Hi guys,

    Answering your questions:

    1. MailPoet won’t work with SMTP plugins, simple because we don’t use the wp_mail() function to send emails. Our PHPMailer library is heavily modified, this is one of the reasons we can’t use wp_mail(). Yes, there’s a trick to use it, and it might work, but we can’t provide support for you if you use this trick and it doesn’t work, okay? This is not “us” being presumptuous, just careful.

    2. We recommend SendGrid because we have built-in support for their API. The same for ElasticEmail.

    3. Yes, you can select your from address, it’s on Step 3 of the newsletter creation process.

    Cool?

    Thread Starter cliweb

    (@cliweb)

    Thank you for this explanation. Unfortunately, we have been trying to get away from “middlemen” in our email process, which is why wp_mail was a very attractive option for me. Keeping the process “in-house” just seems to make sense. I prefer a plug-in vs. using an outside service when it comes to SMTP. Is there any possible benefit to using an outside service like SendGrid or ElasticEmail vs. internal WP email functionality?

    Thread Starter cliweb

    (@cliweb)

    None of those reasons applies to me, as far as I can tell, since our email list is less than 500, we only send emails once a month, and our webhost is TOTALLY awesome though not on your list. (You might add WP Engine to that list, if you care to.)

    Can you recommend an email or newsletter app instead of MailPoet? One that works with Postman SMTP?

    @cliweb Yes.

Viewing 9 replies - 1 through 9 (of 9 total)

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