Support » Fixing WordPress » Installing child theme

  • Hi, I have a theme installed on my wordpress site and all of the content is live. I want to use a child theme provided by the author to edit some of the code in the main theme. MY problem is when I try to install and upload the theme.

    I get this error message?

    “Unpacking the packageā€¦

    Fatal error: Call to undefined function mbstring_binary_safe_encoding() in /var/www/vhosts/ on line 121″

    It seems a very unique error message and I dont really know where to start

    Any help much apperciated thanks

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Viewing 3 replies - 1 through 3 (of 3 total)
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