I recommend getting in touch with Elementors’s support about this via https://elementor.com/support/ if you have Elementor Pro or https://wordpress.org/support/plugin/elementor/ if you do not.
Are you seeing a specific error message? If so, please let me know exactly what it says.
Hi @kodjayli,
You can enable debug mode and try to replicate the issue to check what exact error are getting and share that in the Elementor support forum as suggested in the inital response for further assistance.
You can find more details about debugging here:
https://learn.wordpress.org/tutorial/debugging-in-wordpress/
Kind Regards,
Nithin
To assist you with the error you’re encountering, we’ll need a bit more information. Also, the link you provided can only be accessed if you’re logged in as a WordPress Admin.
Please provide as with the Error Log Information on your Error Log Files.