Installation fail (fatal error)

  • Resolved jtrollia

    (@malivuk)


    8 years, 7 months ago

    Hello,

    It seems that the install is broken, I get the following error messages when I try to activate the plugin (was working fine previously):

    
Warning: require_once(/var/www/rysehotel.com/htdocs/wp-content/plugins/stop-user-enumeration/freemius/includes/sdk/FreemiusWordPress.php): failed to open stream: No such file or directory in /var/www/rysehotel.com/htdocs/wp-content/plugins/stop-user-enumeration/freemius/includes/class-fs-api.php on line 87

    and

    
Fatal error: require_once(): Failed opening required '/var/www/rysehotel.com/htdocs/wp-content/plugins/stop-user-enumeration/freemius/includes/sdk/FreemiusWordPress.php' (include_path='.:/usr/share/php') in /var/www/rysehotel.com/htdocs/wp-content/plugins/stop-user-enumeration/freemius/includes/class-fs-api.php on line 87

    https://plugins.trac.wordpress.org/browser/stop-user-enumeration/trunk/freemius/includes/class-fs-api.php#L87

    https://plugins.trac.wordpress.org/browser/stop-user-enumeration/trunk/freemius/includes/sdk?order=name

    It seems that FreemiusWordPress.php file does not exists after double checking the plugin folder on my server. I’m using Easy Engine if that might be related.

    Thanks~

    • This topic was modified 8 years, 7 months ago by jtrollia.
    • This topic was modified 8 years, 7 months ago by jtrollia.
Viewing 14 replies - 1 through 14 (of 14 total)
  • M.F. Jong

    (@mfjtf)

    8 years, 7 months ago

    Yes it starts crashing my sites also since yesterday. Same eror.

    Plugin Author fullworks

    (@fullworks)

    8 years, 7 months ago

    Hi,

    I have checked the WordPress repository ( version 1.3.11 ) and the missing file is actually on wordpress.org. I have also tested a new install without any issue just now.

    It looks like your installs have a missing file.

    Please
    – deactivate the plugin
    – delete the plugin
    – re add the plugin

    This should reload it and hopefully all the files will be present.

    Please let me know if this action works or not.

    Thank you for bringing this to my attention, lets get it sorted for you two.

    Alan

    • This reply was modified 8 years, 7 months ago by fullworks.
    • This reply was modified 8 years, 7 months ago by fullworks.
    Thread Starter jtrollia

    (@malivuk)

    8 years, 7 months ago

    Hello,

    I just tried to re-install the plugin as per your suggestion. Sadly, it didn’t work for me, the file is still missing.

    Do you mean you can see the file there:
    https://plugins.trac.wordpress.org/browser/stop-user-enumeration/trunk/freemius/includes/sdk

    On my side, I can’t see it on wordpress.org neither and this is 1.3.11 😮

    Thanks

    M.F. Jong

    (@mfjtf)

    8 years, 7 months ago

    I deleted the plugin from the server (uninstall is obviously not possible anymore). Downloaded 1.3.11 and reuploaded. Activated the plugin and got this error

    ***
    Warning: require_once(/home/xxx/private_html/wp-content/plugins/stop-user-enumeration/freemius/includes/sdk/FreemiusWordPress.php): failed to open stream: No such file or directory in /home/xxx/private_html/wp-content/plugins/stop-user-enumeration/freemius/includes/class-fs-api.php on line 87

    Fatal error: require_once(): Failed opening required ‘/home/xxx/private_html/wp-content/plugins/stop-user-enumeration/freemius/includes/sdk/FreemiusWordPress.php’ (include_path=’.:/usr/local/php56/lib/php’) in /home/xxx/private_html/wp-content/plugins/stop-user-enumeration/freemius/includes/class-fs-api.php on line 87
    ***

    It cannot even be activated.

    • This reply was modified 8 years, 7 months ago by M.F. Jong.
    M.F. Jong

    (@mfjtf)

    8 years, 7 months ago

    Seem this is the missing file

    /stop-user-enumeration/freemius/includes/sdk/FreemiusWordPress.php

    Plugin Author fullworks

    (@fullworks)

    8 years, 7 months ago

    I will push a new release.

    Can I send you a zip file first.

    • This reply was modified 8 years, 7 months ago by fullworks.
    Plugin Author fullworks

    (@fullworks)

    8 years, 7 months ago

    can you email me via support @ fullworks.net so I can send you 1.3.12 to try

    M.F. Jong

    (@mfjtf)

    8 years, 7 months ago

    Email sent.

    Plugin Author fullworks

    (@fullworks)

    8 years, 7 months ago

    OK I think I can see an issue with the way it is being loaded to WordPress.org wait a while. Will fix it asap.

    M.F. Jong

    (@mfjtf)

    8 years, 7 months ago

    Unfortunately the same error in 1.3.12

    Warning: require_once(.../wp-content/plugins/stop-user-enumeration/freemius/includes/sdk/FreemiusWordPress.php): failed to open stream: No such file or ...

    Plugin Author fullworks

    (@fullworks)

    8 years, 7 months ago

    Are you sure @mfjtf ? – I have just checked and rechecked – and installed / upgraded on several sites without issue?

    And installed directly several times …

    Is it possible I can come into your server to see what is happening?

    M.F. Jong

    (@mfjtf)

    8 years, 7 months ago

    The problem is now solved with this update. We had a lot of crashed sites because of this issue and started to delete this plugin. Partly our fault for not checking this better ourselves.

    Plugin Author fullworks

    (@fullworks)

    8 years, 7 months ago

    Thanks for bring it to my attention.

    Thread Starter jtrollia

    (@malivuk)

    8 years, 7 months ago

    I confirm it’s fixed on my side.

    Thanks ✌️ ~

Viewing 14 replies - 1 through 14 (of 14 total)

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