• I realise that a lot of people have posted requests for help on this topic before, and I have looked at a selection of them, but they don’t seem to help me.

    I have opened an account with a web host that doesn’t provide customer support for WordPress. I have created a SQL database, and uploaded the WordPress unzipped package to the public_html directory. I used the wp-config-sample.php file to set up a wp-config file. When I go to https://popbytes.co.nz:2083/wp-admin/install.php I get http error 404 – ‘requested page was not found.’ Yet I can see this file when I go to File Manager. What is my next step please?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Try http://popbytes.co.nz/wp-admin/install.php

    No port number, no https. That’s for your cPanel access, not your website.

    Thread Starter olivares

    (@olivares)

    Thanks for your advice, installation now successfully completed. However I have struck another problem. When I tried to upload images, I got the error message “unable to create directory wp-contents/uploads/2013/12/. Is its parent directory writable by the server?”

    What do I have to do to rectify this?

    Try changing the permissions on the wp-content directory to 766. If you still have problems, try 767, 775 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK.
    http://codex.wordpress.org/Changing_File_Permissions

    Thread Starter olivares

    (@olivares)

    Uploading worked with the last option, 777. After uploading I changed setting back to 755 and confirmed that uploading still worked. Once again, thanks for the help offered.

    You’re welcome!

Viewing 5 replies - 1 through 5 (of 5 total)

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