Thats what happens with me. My wp file is in the html folder though. Really dont know how to fix it…
try adding this line to your wp-config.php
define('WP_MEMORY_LIMIT', '64M');
httdocs is what plesk uses for root folder, so that’s ok
Were in the wp-config.php document would I put that line?
right after the opening php statement
I did as instructed but still nothing responds.
// ** MySQL settings – You can get this info from your web host ** //
/** The name of the database for WordPress */
define(‘WP_MEMORY_LIMIT’, ’64M’);
define(‘DB_NAME’, ‘helptalking_helptalking’);
/** MySQL database username */
define(‘DB_USER’, ‘helptalking_talking’);
/** MySQL database password */
define(‘DB_PASSWORD’, ‘xxxxxxxxx’);
/** MySQL hostname */
define(‘DB_HOST’, ‘localhost’);
/** Database Charset to use in creating database tables. */
define(‘DB_CHARSET’, ‘utf8’);
/** The Database Collate type. Don’t change this if in doubt. */
define(‘DB_COLLATE’, ”);
Any other ideas?
I could sure use some help. Any ideas?
it has to be a php error – turn on error reporting for php and see or ask your host
Samboll,
we are getting more information but my wordpress site is still not loading. As you asked I contacted my host and this is what they said.
“Hi Brett,
I’m not sure if this helps but our server gives the following error whenever anyone tries to visit the /wp-admin/install.php:
PHP Warning: main(/home/httpd/vhosts/helptalking.com/httpdocs/wp-settings.php): failed to open stream: No such file or directory in /home/httpd/vhosts/helptalking.com/httpdocs/wp-config.php on line 77
I looked inside of the wp-config.php file and it says something about needing an abosolute path to the directory where the software is installed.
The absolute path should be /home/httpd/vhosts/helptalking.com/httpdocs. You may try adding that to your settings file and hopefully will resolve the issue.
I did verify that PHP is working properly on your web site by creating a phpinfo.php file which can be viewed at http://helptalking.com/phpinfo.php. I also tried turning off ‘safe_mode’ but that didn’t seem to make a difference. Please let me know if I can assist further.
Ticket Details
===================
Ticket ID: 518
Department: Support
Priority: Medium
Status: Open”
After I enter the suggested code this is the message I got.
Not Found
The requested URL /home/httpd/vhosts/httpdocs/wp-admin/install.php was not found on this server.
________________________________________
Apache/2.0.52 (CentOS) Server at http://www.helptalking.com Port 80
Not Found
The requested URL /httpdocs/wp-admin/install.php was not found on this server.
________________________________________
Apache/2.0.52 (CentOS) Server at http://www.helptalking.com Port 80
What should I do next?
this is all very simple.
http://www.helptalking.com/wp-settings.php
is that file there?
this file:
http://www.helptalking.com/wp-config.php
is.
Until the other file IS actually on the server, no amount of host comments are going to assist you.
That was the answer! I don’t have the file http://www.helptalking.com/wp-settings.php in the main httpdocs folder nor in the admin folder.
Where do I get that document (wp-settings.php)?
The http://www.helptalking.com/wp-config.php was in the main folder. and not in the admin folder.
… It comes with WordPress.
Just download a new copy of whatever version of WP you’re using to your computer, find the wp-settings.php file (main directory of the WP download).. and re-upload it to your site.
Something obviously went wrong with your upload and you didn’t actually get all the files uploaded.
