Instagram feed not showing

Resolved

(@marnyscom)

Hi, I have Twitter, Facebook and Instagram feeds. Everything worked fine until a few days ago when Instagram stopped showing.

This is the shortcode
[fts_instagram instagram_id=1421174288 pics_count=6 type=user profile_wrap=no super_gallery=yes columns=3 force_columns=no space_between_photos=1px icon_size=65px hide_date_likes_comments=no]

And the Info

### Begin System Info ###
		
SITE_URL:                 https://www.marnys.es
Feed Them Social Version: 2.3.9

-- WordPress Configuration:
	
WordPress Version:        4.9.4
Multisite:                No
Permalink Structure:      /magazine/%postname%/
Active Theme:             Everything 1.9.2
PHP Memory Limit:         256M
WP_DEBUG:                 Disabled

-- Webserver Configuration:
	
PHP Version:              7.0.28
Web Server Info:          Apache

-- PHP Configuration:
	
Safe Mode:                No
Upload Max Size:          2M
Post Max Size:            8M
Upload Max Filesize:      2M
Time Limit:               30
Max Input Vars:           1000
Allow URL File Open:      On ()
Display Erros:            N/A

-- PHP Extensions:
	
FSOCKOPEN:                Your server supports fsockopen.
cURL:                     Your server supports cURL.

-- FTS Settings->Global Options:

Cache time:               5 Minutes

-- Active Plugins:

Advanced Custom Fields: 4.4.12
Allow PHP in Posts and Pages: 3.0.4
Category Order and Taxonomy Terms Order: 1.5.3.2
Coming Soon Page & Maintenance Mode by SeedProd: 5.0.19
Cookie Law Info: 1.5.3
Custom Login: 3.2.8
Display Posts Shortcode: 2.9.0
Duplicate Post: 3.2.1
Easy WP SMTP: 1.3.5
Eggplant 301 Redirects: 2.3.0
Fast Secure Contact Form: 4.0.56
Feed Them Social (Facebook, Instagram, Twitter, etc): 2.3.9
GeoIP Detection: 2.8.2
HC Custom WP-Admin URL: 1.4
HTTP Headers: 1.9.4
Hyyan WooCommerce Polylang Integration: 1.0.4
Insert Headers and Footers: 1.4.2
JS & CSS Script Optimizer: 0.3.3
Magee Shortcodes: 1.6.2
Magento: beta-0.2.2
Mailrelay: 1.8.1
Master Slider WP: 2.9.7
Most Popular Tags: 5.1
Polylang Pro: 2.3.4
Pro Categories Widget: 1.3
Redirection: 3.2
Tags Page: 1.3.1
TinyMCE Advanced: 4.6.7
TLS 1.2 Compatibility Test: 1.0.1
Uber Login Logo: 1.5.1
Ultimate Category Excluder: 1.1
VFB Pro: 3.2.9
WEN's Responsive Column Layout Shortcodes: 2.3
WooCommerce: 3.3.4
WooCommerce Breadcrumbs: 1.0.4
Wordfence Security: 7.1.1
WP Super Cache: 1.5.9
Yoast SEO: 7.1

-- Custom Token or Keys added to Options Pages
-- You must have a custom token to use the feeds

Facebook App Token:         No
FB App ID for Like Button:  No
Twitter Consumer Key:       No
Twitter Secret:             No
Twitter Token:              No
Twitter Token Secret:       No
Pinterest Token:            No
Instagram:                  Yes
YouTube:                    No

-- FaceBook & Twitter Date Format and Timezone

Date Format:                l, F jS, Y \a\t g:ia
Timezone:                   Pacific/Midway

-- Fix Twitter Time:

Fix:                        No

-- Disable Magnific CSS:

Fix:                        No

-- Fix Internal Server Error:
					
### End System Info ###

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Thread Starter marnyscom
(@marnyscom)

8 years, 3 months ago

I have this in the error_log
mod_fcgid: stderr: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/*/httpdocs/*/wp-content/plugins/feed-them-social/feeds/instagram/instagram-feed.php on line 380

Plugin Author slickremix
(@slickremix)

8 years, 3 months ago

Hey @marnyscom,
Can you please regenerate your app token for instagram on the instagram options page under the Feed Them Tab when logged in and see if that helps.

Thanks,
Justin Labadie

Thread Starter marnyscom
(@marnyscom)

8 years, 3 months ago

I’ve already tried and it has not worked

Plugin Author slickremix
(@slickremix)

8 years, 3 months ago

I tested your shortcode and it is working ok. Possibly your wp super cache needs to be emptied out as well as our cache?

Thread Starter marnyscom
(@marnyscom)

8 years, 3 months ago

I disabled the cache and still the same

Plugin Author slickremix
(@slickremix)

8 years, 3 months ago

What if any does the error message on the Instragram Options page say? It could be a case of the access token hitting API rate limits. One thing I would suggest doing is increasing the cache time to at least one day. You can adjust that on the Settings->Global Options page of our plugin. If you really need a new post to show up right away then you can delete the cache manually, but every 5 minutes puts a strain on the access tokens across the board for all feeds usually.

Thread Starter marnyscom
(@marnyscom)

8 years, 3 months ago

Thanks for your answer, but it is not working.
I am trying to generate the shortcode again and I have found another error: when I push the button “Convert Instagram Username”, the Instagram ID does not appear. The console log show this: “meta: Object { code: 400, error_type: “APINotAllowedError”, error_message: “This endpoint has been retired” }”.
Hope you can help me.
Thanks again.

Plugin Author slickremix
(@slickremix)

8 years, 3 months ago

Instagram makes Change
Instagram decided to retire API endpoints without warning affecting parts of our plugin Feed Them Social. It will no longer be possible to display feeds of other users instagram accounts – only your own. Hashtag feeds and user accounts you have access to should still work. We apologize for an inconvenience and also for not being able to give you any prior warning to this happening due to instagram not giving us the chance. Please know we are diligently working on improving Feed Them Social to adapt to these changes.

“Convert Instagram Username” Button not working on our Settings page.
This change means the current “Convert Instagram Username” button is temporarily not working. We are working on a solution and will get out an update ASAP. The temporary solution is that you can view your instagram ID by looking at the access token you generated on the Instagram Options page. Notice the highlighted section of the photo below, that is your user ID.

Screen-Shot-2018-04-03-at-1-14-50-PM.png

Thanks for your patience through this transition,

The SlickRemix Team

Viewing 8 replies - 1 through 8 (of 8 total)

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