Support » Plugin: Alpine PhotoTile for Instagram » Instagram feed not found

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  • Plugin Author theAlpinePress


    If you are willing, could you send me a link? The plugin outputs some “hidden” messages that might be helpful.

    Yeah sure:

    Thank you so much for helping me out!

    Plugin Author theAlpinePress


    I am sorry, but I think the problem is with the server your website is hosted on. I am getting the following messages from the plugin:
    <!– Request made –>
    <!– An error occured –>
    <!– connect() timed out! –>
    <!– Try manual_cURL() –>
    <!– An error occured: Num 7, Message: couldn’t connect to host –>

    I have not seen these messages before, but I think it means the server responds too slowly or prevents you from connecting with Instagram. The physical distance of the server from Instagram’s servers might be a part of the problem.
    Have any other Instagram plugins worked for you?
    Best, Eric

    You were right! The problem has been solved when i had some ports openend by the server. Thank you for you help!

Viewing 4 replies - 1 through 4 (of 4 total)
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