input fields empty/not working

  • Resolved metropole

    (@metropole)


    5 years, 4 months ago

    Hello,
    since the latest update 3.2.15
    (WordPress 5.7, Woocommerce 5.1.0)
    the input fields are empty/not working.
    When changing the card form to custom form, the fields are gray and not editable.
    Stripe is connected and working.
    No errors
    screenshot: https://ibb.co/r7J4hCD

    Attempts without success:
    Rollback to older version
    jQuery Updater (to the latest version)
    deactivating plugins
    no cache, bypass cloudflare
    reconnecting stripe
    changing card form to custom forms
    and many others

    How can I resolve this issue?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Clayton R

    (@mrclayton)

    5 years, 4 months ago

    Hi @metropole,

    The reason rolling the Stripe plugin back didn’t work is because the issue isn’t related to the Stripe plugin. You have a Javascript error being triggered by your td-composer plugin.

    Uncaught TypeError: Cannot read property 'indexOf' of undefined
    at HTMLElement.<anonymous>

    Using Chrome, click F12 > Console > Errors and you will see the JS error. JS errors like that prevent code downstream from executing and that’s why the form fields are empty.

    Kind Regards,

Viewing 1 replies (of 1 total)

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