• pstidsen

    (@pstidsen)


    Hi there,

    My scan ends with the error “Scan terminated with error: Wordfence file scanner detected a possible infinite loop”. How can I troubleshoot it?

    I have sent you a report by e-mail.

    Best Regards,
    Peter (@pstidsen)

Viewing 3 replies - 16 through 18 (of 18 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @pstidsen,

    Sorry if I wasn’t clear, I’d like to see the scan log from a fresh scan to see now that the settings have been significantly altered:

    • Go to the Wordfence > Tools > Diagnostics page
    • In the “Debugging Options” section, check “Enable debugging mode”
    • Click to “Save Changes”.
    • CANCEL any current scan and start a NEW scan
    • Copy the last 20 lines from the Log (click the “Show Log” link) or so of the activity log once the scan finishes and paste them in this post.

    Many thanks,
    Peter.

    Thread Starter pstidsen

    (@pstidsen)

    Hi Peter

    Merry Christimas and happy new year! Due to the holiday season my reply is coming now:

    [Jan 05 11:09:03:1767607743.091543:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/stats.json

    [Jan 05 10:57:50:1767607070.543389:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=verify_googlebot&ip=38.225.2.42

    [Jan 05 10:32:11:1767605531.234256:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=verify_googlebot&ip=38.225.15.122

    [Jan 05 10:31:42:1767605502.520163:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=verify_googlebot&ip=64.137.14.193

    [Jan 05 10:17:18:1767604638.519464:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=verify_googlebot&ip=64.137.100.170

    [Jan 05 09:54:59:1767603299.062298:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=verify_googlebot&ip=92.112.228.113

    [Jan 05 09:40:04:1767602404.408687:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=verify_googlebot&ip=92.112.228.22

    [Jan 05 09:30:13:1767601813.266161:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=aggregate_stats

    [Jan 05 08:52:20:1767599540.036843:10:info] SUM_FINAL:Scan complete. You have 1 new issue to fix. See below.

    [Jan 05 08:52:20:1767599540.033236:1:info] Quick Scan Complete. Scanned in 4 seconds.

    [Jan 05 08:52:20:1767599540.030743:2:info] Wordfence used 4 MB of memory for scan. Server peak memory usage was: 34 MB

    [Jan 05 08:52:20:1767599540.028351:1:info] -------------------

    [Jan 05 08:52:20:1767599540.023829:10:info] SUM_ENDBAD:Scanning for old themes, plugins and core files

    [Jan 05 08:52:18:1767599538.381101:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=plugin_vulnerability_check

    [Jan 05 08:52:17:1767599537.430173:4:info] Scan process ended after forking.

    [Jan 05 08:52:16:1767599536.692944:4:info] Calling Wordfence API v2.27:https://noc1.wordfence.com/v2.27/?k=c7547aa331e03bee4155f5f25b3fcf35b66f704493a62ec6c19874b85359d7700dfd3238a0084bb7a8fe60c133bc0c13ceecce3245b7c2d3263ff8e599af5ab2&s=eyJ3cCI6IjYuOSIsIndmIjoiOC4xLjIiLCJtcyI6ZmFsc2UsImgiOiJodHRwczpcL1wvbGllc3RtYW5ucy5kayIsInNzbHYiOjI2OTQ4ODUxMSwicHYiOiI4LjMuMjciLCJwdCI6ImxpdGVzcGVlZCIsImN2IjoiOC4xNC4xIiwiY3MiOiJPcGVuU1NMXC8xLjEuMXciLCJzdiI6IkxpdGVTcGVlZCIsImR2IjoiOC4wLjQ0LTM1IiwibGFuZyI6ImRhX0RLIn0&action=core_vulnerability_check

    [Jan 05 08:52:16:1767599536.692453:10:info] SUM_START:Scanning for old themes, plugins and core files

    [Jan 05 08:52:16:1767599536.685911:10:info] SUM_ENDOK:Checking Web Application Firewall status

    [Jan 05 08:52:16:1767599536.685456:10:info] SUM_START:Checking Web Application Firewall status

    [Jan 05 08:52:16:1767599536.680929:4:info] getMaxExecutionTime() returning config value: 17

    [Jan 05 08:52:16:1767599536.680634:4:info] Got value from wf config maxExecutionTime: 17

    [Jan 05 08:52:16:1767599536.680099:1:info] Initiating quick scan

    [Jan 05 08:52:16:1767599536.676262:10:info] SUM_PREP:Preparing a new scan.

    [Jan 05 08:52:16:1767599536.672473:4:info] Setting up scanRunning and starting scan

    [Jan 05 08:52:16:1767599536.672151:4:info] Setting up error handling environment

    [Jan 05 08:52:16:1767599536.671818:4:info] Requesting max memory

    [Jan 05 08:52:16:1767599536.669660:4:info] Checking if scan is already running
    Thread Starter pstidsen

    (@pstidsen)

    Hi again,

    Any new ideas on this?

    / Peter

Viewing 3 replies - 16 through 18 (of 18 total)

You must be logged in to reply to this topic.