Infinite loading mode

  • Resolved mimokaela

    (@mimokaela)


    1 month, 1 week ago

    Hi, I am currently experiencing the same issue as other users after updating the BEAF plugin.
    I have had this plugin installed for a long time, and it used to work very well until the latest update. Now, the module is stuck on loading and the image never shows up. I am working with Divi in WordPress, and everything is fully updated: WordPress, Divi, and all other plugins.

    My website is under construction. Please let me know if you need me to pause the “Coming Soon Page” mode.

    Thanks and best regards.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Joynal Abedin

    (@joynalabedin)

    1 month, 1 week ago

    Hello,

    Thank you for reaching out to us and sharing your concern.

    Our development team is actively working on this issue to bring the solution as soon as possible.

    I will keep you updated and let you know once the issue has been resolved.

    Thread Starter mimokaela

    (@mimokaela)

    1 month, 1 week ago

    Hi Joynal,

    Thank you for the update. I appreciate your assistance and will wait for your next email.
    Best regards,

    Karine



    Plugin Support Joynal Abedin

    (@joynalabedin)

    1 month ago

    Hello @mimokaela ,
    I hope you are doing well.
    The issue has been resolved and released in the latest version.
    Please update the plugins and check.

    navaweb

    (@navaweb)

    1 month ago

    hi, this issue is not resolved… i have the same thing… not sure for how long.. even rolling back, I continue to have the preloader screen. Something is wrong somewhere still… an incompatibility with the latest WP version? please fix!!

    EDIT: after rolling back and trying several versions, the last WORKING version for me is 4.7.18. Anything after that does not work at all.

    • This reply was modified 1 month ago by navaweb.
    Plugin Support Joynal Abedin

    (@joynalabedin)

    4 weeks, 1 day ago

    Hello @navaweb,
    Thank you for reaching out to us and sharing your concern.
    We are reviewing this as a priority.

    I will contact you if we need any further information.
    Thank you for your cooperation.

    navaweb

    (@navaweb)

    4 weeks, 1 day ago

    much appreciated!!

    Plugin Support Joynal Abedin

    (@joynalabedin)

    3 weeks, 4 days ago

    Hello @mimokaela,
    The solution has been included in the latest version.
    Please update the plugins to the latest versions and check again.
    Let me know if you have any feedback or if you still experience any issues.
    CC @navaweb

    Thread Starter mimokaela

    (@mimokaela)

    3 weeks, 3 days ago

    Hello Joynal Abedin 

    Awesome!!! Thank you so much.
    Best regards,

    Karine

    navaweb

    (@navaweb)

    3 weeks, 2 days ago

    The issue is resolved, thanks!

Viewing 9 replies - 1 through 9 (of 9 total)

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