Hello @vlohar08,
Thanks for reaching out! I’m sorry to hear those attributes aren’t coming through for you.
The first thing to check is your configuration; Can you verify that your products / variations have Category Specific Attributes set for those products and the variations don’t have ‘Any …’ fields (such as ‘Any Size’) set? You can find the Category Specific Attribtues at the bottom of the ‘Facebook’ tab on your variable product.
Check out the documentation here.
If you’ve configured that correctly according to the documentation, please enable logging in the Facebook settings, retry the sync, and paste the logs for us with a service like https://pastebin.com/ – make sure to remove any personal information!
We look forward to hearing back from you, and if you have any further questions or details, such as screenshots of your product configuration, please include those in your reply. Thanks!
There are no any fields and every variation has all the required attributes. The problem was I didn’t assign the values in the Facebook Tab on the edit product page.
But, now the problem is I will have to manually edit each product to add details in the Facebook tab. Is there any way to do this automatically?
Like, the Product feed pro plugin has a mapping feature. It maps Facebook product price to woocommerce regular price, facebook product color to woocommerce product color, etc. So, when we create a feed all this data is automatically synced without changing or entering anything.
Now, I just want to ask, can I skip sync for few categories like uncategorized.
Hi there,
I will have to manually edit each product to add details in the Facebook tab. Is there any way to do this automatically?
This way is the way to go by default. You will have to add the attributes manually for the existing items.
Now, I just want to ask, can I skip sync for few categories like uncategorized.
You can exclude some categories from sync from Facebook for WooCommerce version 2.4.0. To exclude the categories, go to Marketing > Facebook > Product sync and type in the field the category you wish to remove, then save.
I hope this helps!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
