Incorrect Future Payments figure

  • Resolved garethc77

    (@garethc77)


    3 years, 11 months ago

    This is an awesome plugin.

    I use Deposits and Partial Payments for Woocommerce, though, and the figure showing on the PDF invoice for the future payment is always incorrect. Any idea how to rectify?

    Greatly appreciate any assistance you can provide.

    Kindr regards,

    Gareth

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Darren Peyou

    (@dpeyou)

    3 years, 11 months ago

    Hello @garethc77,

    Could you show us a screenshot of your order details screen (order back-end screen), for an order that clearly show this partial payment & another screenshot on the invoice for the same order? The 1st screenshot would give us an idea of how the information is saved in WooCommerce. 🙂

    Thread Starter garethc77

    (@garethc77)

    3 years, 11 months ago

    Thanks for your reply. Here’s a screenshot of the back end screen, showing the correct figures (£374 order total, £123.25 deposit, £250.75 future payment)

    https://paste.pics/K15MI

    And here’s the PDF invoice, showing correct order total and deposit, but incorrect future payment (£309.75 instead of £250.75).

    https://paste.pics/K15O4

    Thank you!

    • This reply was modified 3 years, 11 months ago by garethc77.
    Plugin Contributor Yordan Soares

    (@yordansoares)

    3 years, 9 months ago

    Hi @garethc77,

    My apologies for the late reply.

    I have run several tests with percentage and fixed deposits amount, and in all the tests the amounts reflected in both the PDF invoices and the order details are correct.

    If you still have this issue, please contact us by support@wpovernight.com, and we will do our best to help you find where it comes from, and try to fix it.

Viewing 3 replies - 1 through 3 (of 3 total)

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