“incorrect captcha code” message in iPhone

  • Resolved marcocollins

    (@marcocollins)


    5 years, 8 months ago

    I’m testing the plugin, but after answers fill-in, always shows “incorrect captcha code, please try again”, can’t continue with Appointment Booking Calendar test, in order to decide upgrade or leave the plugin.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    5 years, 8 months ago

    Hi,

    The plugin you are using is a different one, the “Appointment Hour Booking”, however the answer to this questions is similar: there is some plugin or server setting removing the session cookies, causing that the captcha cannot be verified. Please check if you have some plugin that may be removing cookies and check if your server is allowing sessions/cookies for the public website (a CDN may be also the one removing the cookies).

    In the meantime disable the captcha until finding the cause and solution for the cookies issue.

    Thank you for using our plugins!

Viewing 1 replies (of 1 total)

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