Anonymous User 9782929
(@anonymized-9782929)
Hi Chris,
I’ve received a couple concerns with email issues, but could not find the source — this could be it! Thanks.
On line 507 of lively-chat-support/chatbox/includes/functions.php, can you try changing wp_mail to mail for the installation that doesn’t work and see if that fixes it?
Thanks,
Dallas
Yes sir! That does the trick!
Can this be a variation in an update so I don’t have to replace this every time?
I just double-confirmed… 🙂
When line 507 has “mail”, it works.
When it has “wp_mail”, it doesn’t work.
Anonymous User 9782929
(@anonymized-9782929)
Sweet. I agree it needs to be something compatible with updates. Maybe changing the load order will work.
Can you change line 69 of lively-chat-support.php from:
add_action( "wp_footer", "LivelyChatSupport_frontend_footer");
to:
add_action( "wp_footer", "LivelyChatSupport_frontend_footer", 9999 );
I appreciate the help.
No problem. I will definitely test that out.
Should I change back line 507 to wp_mail and then do this?
Anonymous User 9782929
(@anonymized-9782929)
Yeah, change it back to wp_mail.
Will do… and will get back to you here.
Okay, switched line 507 back to wp_mail and changed line 69 of lively-chat-support.php to:
add_action( "wp_footer", "LivelyChatSupport_frontend_footer", 9999 );
…and the chat box doesn’t even show up now.
I will go back to “mail” for the time-being.
I would suggest installing the “WP Mail SMTP” plugin: http://wordpress.org/plugins/wp-mail-smtp/
… so that you can test freely and within your control.
I am happy to help further though, as I would like a resolution to this issue without the need to hack files.
Anonymous User 9782929
(@anonymized-9782929)
I’ll have a peek at it sometime over the next few days. Thanks for the help.
Anonymous User 9782929
(@anonymized-9782929)
Checked it out… I’m experiencing the same issue as you. I’m not sure how to tackle it, as there’s nothing fancy going on, lively’s just using wp_mail. I’ll let it marinate for a bit…
