Incompatible php required Version

  • Resolved Make carlos

    (@make-carlos)


    1 month, 2 weeks ago

    The PHP version on your server is 8.0.30, however the uploaded plugin requires 8.1.0.”

    Why plugin is not supporting PHP 8.X.X, Almost all plugins support 7.4 + all PHP version. As we have already 8.X.X.X but still same error.
    https://prnt.sc/140ReN2kyR2P

    Thanks
    Make

Viewing 3 replies - 1 through 3 (of 3 total)
  • Amrit Kumar Shrestha

    (@shresthauzwal)

    1 month, 2 weeks ago

    Hi @make-carlos,

    Thank you for reaching out!

    To clarify, the PHP incompatibility message is not coming from the Zakra theme itself. It is being triggered by the ThemeGrill Demo Importer plugin, which requires PHP 8.1.0 or higher.

    As a temporary solution, you can temporarily upgrade your PHP version to 8.1 or higher from your hosting provider’s control panel, complete the demo import, and then safely downgrade back to PHP 8.0 and deactivate the Demo Importer plugin afterwards.

    We have reported this to our developer team and will work on improving the PHP compatibility in an upcoming update.

    Best regards!

    Amrit Kumar Shrestha

    (@shresthauzwal)

    2 weeks, 2 days ago

    Hi Make,

    We have already released an update that resolves the incompatible PHP required version issue you encountered. Could you please update the Demo Importer plugin to the latest version on your site? After updating, kindly verify whether the issue is resolved on your end.

    Once you have confirmed that everything is working as expected, please feel free to close this topic as resolved.

    If you continue to face any problems after updating, please let us know and we will be glad to help further.

    Best regards

    Thread Starter Make carlos

    (@make-carlos)

    2 weeks, 2 days ago

    Hi
    Look like working fine now. Mark as resolved now

Viewing 3 replies - 1 through 3 (of 3 total)

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