• Resolved sopliar

    (@sopliar)


    Hello,

    I want to import all my users registred with WP Users Integration , but I have this error
    Database error see the log files (log files path can be found on Newsletter diagnostic panel)

    How can I fix?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    Check the error log in the status panel (the text is wrong).

    Stefano.

    Thread Starter sopliar

    (@sopliar)

    Hello @satollo.
    I go here The log folder is /home/mhd-01/www.mydomain.com/htdocs/wp-content/logs/newsletter/ but there isn’t a file log, it’s empty.

    And in stats I got this

    View post on imgur.com

    Plugin Author Stefano Lissa

    (@satollo)

    Enter the main settings and set the log level to error or higher.
    Stefano.

    Thread Starter sopliar

    (@sopliar)

    @satollo

    04-07-2018 18:05:54 - FATAL - m: 31,2 MB, u: 1 - Duplicate entry '' for key 'email'
    04-07-2018 18:05:54 - FATAL - m: 31,2 MB, u: 1 - INSERT INTO <code>wpij_newsletter</code> (<code>email</code>, <code>name</code>, <code>surname</code>, <code>status</code>, <code>wp_user_id</code>, <code>referrer</code>, <code>list_1</code>, <code>token</code>) VALUES ('', '🐽Claudia🐠', '', 'C', '34', 'wordpress', '1', 'fb7148e062')
    
    Plugin Author Stefano Lissa

    (@satollo)

    Ok, there is some sort of bug since if an email is already there, it should not produce an error. I’ll check the problem and release shortly an updated version of wp user integration extension.

    Stefano.

    Plugin Author Stefano Lissa

    (@satollo)

    Try to run the action “link subscriber with user by email” and the retry the import.

    Thread Starter sopliar

    (@sopliar)

    @satollo hi
    I tried but it was the same problem.

    Thread Starter sopliar

    (@sopliar)

    @satollo hello, do you have news about imports?

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, with the WMPL version we release an update to the wp users integration that could help in solving that specific problem (which probably is connected only to few of your subscribers).

    But, the “link subscriber with user by email”action should solve the problem, do you have the same error?

    Thread Starter sopliar

    (@sopliar)

    @satollo hello, yes same problem because more users doesn’t insert mail field because I have a telegram plugin per login/users, so not all users have an email.

    Plugin Author Stefano Lissa

    (@satollo)

    Argh, so a more specific patch is needed here. I’l look at this more specific situation to have it managed by the extension.

    Stefano.

    Thread Starter sopliar

    (@sopliar)

    Thank you @satollo, I’ll wait your news.

    Thread Starter sopliar

    (@sopliar)

    @satollo do you have news about this?

Viewing 13 replies - 1 through 13 (of 13 total)

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