Import Settings

  • Resolved fizzpopmedia

    (@fizzpopmedia)


    1 year, 4 months ago

    As of very recently, I have been unable to import settings into LiteSpeed Cache. The message shows that the import succeeded but the changes are not applied

    /wp-admin/admin.php?page=litespeed-toolbox

    I have also tried to run the CLI and that fails as well.
    litespeed-option import_remote

    Configuration:
    WordPress 6.7
    LS Cache 6.5.2
    Theme: 2025 (or any other theme)
    No other plugins activated
    PHP 8.2
    LiteSpeed/1.7.19 Open

    I have also tried this on two different hosts and it no longer works on either of them.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter fizzpopmedia

    (@fizzpopmedia)

    1 year, 4 months ago

    Screenshot for clarity

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 4 months ago

    please try export one , and check compare with your file , see if the file format is valid

    if you import same file to other site, does it work?

    or if you export another file from other site , does it work import on this site?

    Thread Starter fizzpopmedia

    (@fizzpopmedia)

    1 year, 4 months ago

    @qtwrk the export is valid from any site I try.

    I have tried exporting the settings for a number of sites and then importing it on many other sites but it always fails.

    Here is a sample file.

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 4 months ago

    if you follow this to clean up DB and then import, how does it go ?

    Thread Starter fizzpopmedia

    (@fizzpopmedia)

    1 year, 4 months ago

    Is the theory that every one of my DBs are corrupted on all my installs? That seems highly unlikely.

    I also performed the instructions on a completely clean install. No change.

    I am happy to provide admin access if that would be helpful.

    Thread Starter fizzpopmedia

    (@fizzpopmedia)

    1 year, 4 months ago

    Note that the CLI commands work correctly.
    I ran: wp example.com litespeed-option get news
    It returned the result of 1

    I then ran: wp example.com litespeed-option set news 0
    to disable news and it returned Success: Options saved. news: 0

    To confirm, I then ran wp example.com litespeed-option get news again and it returned the result of 0 . I then checked the front end and the option had also changed correctly in the GUI.

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 4 months ago

    I also performed the instructions on a completely clean install. No change.

    what does this mean ? you mean on a clean wp + LSCWP, importing doesn’t work either ?

    no , don’t mention anything about login , it’s forbidden in forum

    Thread Starter fizzpopmedia

    (@fizzpopmedia)

    1 year, 4 months ago

    Correct, I installed a clean wp and LSCWP and importing doesn’t work.

    I tried repairing that database and it still doesn’t work.

    FYI – I tested this with Gridpane and FlyWP and the result is the same.

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 4 months ago

    eh ? you mean when you import on any sites of yours , they all failed ?

    Thread Starter fizzpopmedia

    (@fizzpopmedia)

    1 year, 4 months ago

    That is correct. The import feature doesn’t work for ANY of my sites at this point. It was working previously.

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 4 months ago

    I must say this is super weird

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

    Thread Starter fizzpopmedia

    (@fizzpopmedia)

    1 year, 4 months ago

    For reasons I cannot explain, this now works in both my development environments. The remote import also started to work.

Viewing 12 replies - 1 through 12 (of 12 total)

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