Immunify Malware Warnings: Site Backup folder

  • Resolved Line49 Design

    (@line49)


    1 week, 4 days ago

    We use Cloudways hosting with a feature called Malware Protection, provided to them by Immunify 360.

    For the past week, our websites running ASE have been flagging malware in what seems to be a false positive. We are getting numerous emails about it.

    All of the offending mentions show this file as the source of the issue:
    [ASE Includes folder] /site-backup/classes/class-site-backup-admin.php

    Immunify flags the file as containing this type of Backdoor:
    SMW-BLKH-SA-CLOUDAV-php.bkdr-20675827-0

    I am aware that this forum is for the Free plugin. This situation might affect both Free and Pro users. I want to know if anyone else has reported this topic.

    More details re: software version, along with screen captures, available here:
    https://line49.notion.site/ASE-Cloudways-Immunify-Malware-Alerts-3e23e50bd13d807c812cc14a3eb9672a

Viewing 1 replies (of 1 total)
  • Plugin Author Bowo

    (@qriouslad)

    1 week, 4 days ago

    @line49 please login to your account dashboard and open a support ticket there. This wp.org forum is strictly for supporting the free version of ASE, per the forum’s guidelines. Thank you.

Viewing 1 replies (of 1 total)

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