Immersive layout

  • Resolved derlehre

    (@derlehre)


    2 weeks, 6 days ago

    Hello dear support

    The video preview in The immersive layout doesn’t play the video.

    In immersive layout, when the website language is RTL, The faq answer’s canvas(textbox or background) is very tight from the right side. I also tried to add a few spaces in the beginning of the Arabic sentence to make some gap, but it wasn’t effective.

    In immersive layout, the Faq is below course reviews. Shouldn’t it be above them?

    The dropdown arrow of the faq is okay when collapsed, but it’s better to change color to blue whn expanding to see the answer(I’m using ELearning theme, Developer template.

    When the user wants to write course review, on click to add review, it jumps up(on mobile)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sauravkhanal

    (@sauravkhanal)

    2 weeks, 5 days ago

    Hi @derlehre,

    Thank you for taking the time to share such a detailed report, and we’re sorry for the inconvenience.

    Some of the points you raised- the featured video and the course FAQ (its spacing on RTL sites, its position, and the arrow colour)- are not part of Masteriyo Free. The WordPress.org forum guidelines don’t allow us to discuss premium features here, so please reach out to us at https://masteriyo.com/support/, and our team will look into this with you there.

    If you’re using the free version, the featured video option is currently visible in the course editor, but it isn’t part of the free plugin, which is why the video doesn’t play. This is a mistake on our side, and we’ll correct it in an upcoming update.

    About the page jumping up when adding a review on mobile: we’d like to look into this. Could you share:

    1. Your phone model and browser (for example, iPhone with Safari, or Android with Chrome)
    2. Whether it happens right after tapping “Write a review”, or after you start typing in the form
    3. Your course page URL, if it’s public

    Thanks again for your feedback, it helps us improve Masteriyo.

    Thread Starter derlehre

    (@derlehre)

    2 weeks, 5 days ago

    Hello dear @sauravkhanal

    Yes I’m using the free version, but the issue i faced was when I’m using theasteriyo Demo website. I use it for testing the latest version, before updating my Masteriyo plugin on my main website. I apologize. Gonna send the issues in Masteriyo support online chat.

    1. Samsung s10. Chrome, Brave
    2. Because the review is down on the single course, when i scroll to it and click on add review, it jumps up.
Viewing 2 replies - 1 through 2 (of 2 total)

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