Images Not Showing

  • Resolved elliot26

    (@elliot26)


    5 years, 9 months ago

    Hi, Just downloaded the NextGen gallery plugin, followed the step to instal and add a gallery, but when I add some images (1500 px, less than 1 MB) they do not show on the site, I just get a blue ? in a box?

    Any ideas how I can fix this please?

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  • gabyimagely

    (@gabyimagely)

    5 years, 9 months ago

    Hello @elliot26,

    First of all, please, validate that you have installed our latest version, V3.3.17
    https://www.imagely.com/wordpress-gallery-plugin/changelog/

    If the problem persists, let’s check if it is an existing conflict:
    – Temporarily deactivate all your plugins except NextGen Gallery.
    – Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
    – If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Please, keep us posted, we are happy to help!

Viewing 1 replies (of 1 total)

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