Images disappear

  • Resolved Rovanov

    (@rovanov)


    7 years, 9 months ago

    Hi solutions!
    in (un)regular distances, images disappeared. When I upload an image, multiple scaled images appear in the upload folder. So far correct.

    With some pages, both with page builder elementor and with the wp editor, sometimes the image that I have uploaded disappeared. I still find the scaled images with FilZilla in the upload folder, but the original has disappeared and WP is no longer able to use the image correctly.

    Sometimes, the problem seems to be resolved when I copy the entire page in the wp editor as a flat text and then paste it into a new page. Seems, because once in a while it does occur again.

    After a few months of annoyance, I deactivated your plugin. Problem solved!

    That is a shame, because I liked to use your plugin!
    Do you have a solution?

    Sincerely,
    Rovanov

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Rovanov

    (@rovanov)

    7 years, 9 months ago

    I’m so sorry!
    I’ve the problem again. So it was not your plug-in.

    Anyway, do you have an idea what the cause might be?

    Sincerely,
    Rovanov

    Plugin Author webbistro

    (@webbistro)

    7 years, 8 months ago

    Hi @rovanov,

    I am very sorry for not replying in due time!

    Unfortunately, I have no idea what can cause such an issue. The thing is that Enhanced Media Library affects the uploading very little. It just needs to check what images are selected after upload and how they are ordered.

    This looks more like regenerate thumbnails or image size plugins issue. Try to deactivate all your media plugins and then activate them one by one to figure out which one is responsible for the issue.

    Best,
    -Nadia

    Thread Starter Rovanov

    (@rovanov)

    7 years, 8 months ago

    Hi Nadia,
    I have now discovered that the problem do have a connection with the RSS-Agregator excerpts & thumbnails. When I deactivate it the problem is really solved.
    Only, I do not understand the connection.

    It seems that it is not associated with your plug-in.

    Sorry & thanks
    Rovanov

    Plugin Author webbistro

    (@webbistro)

    7 years, 8 months ago

    Hi @rovanov,

    They do something to thumbnails, the problem you described is typical for this kind of operations. Please contact their support.

    Best,
    -Nadia

Viewing 4 replies - 1 through 4 (of 4 total)

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