Images cannot be displayed after conversion

  • nateqqi

    (@nateqqi)


    1 week, 1 day ago

    Hello, sir.

    After the image conversion is completed, all images on the website cannot be displayed. Even after disabling the plugin, they still do not show up. How should I resolve this issue?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter nateqqi

    (@nateqqi)

    1 week, 1 day ago

    When I try to remove the plugin, it shows: Failed to completely remove the plugin webp-converter-for-media/webp-converter-for-media.php.

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    5 days, 7 hours ago

    Hi @nateqqi,

    Thank you for your message.

    Could you check if you have debugging enabled in your WordPress installation? You can enable it by adding (or modifying) the following lines in your wp-config.php file:

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    After enabling this, try reproducing the issue (such as removing the plugin) and check the debug.log file located in your /wp-content/ directory.

    If any error messages appear in the log, please share the relevant lines here to help us identify the cause.

    Important: Please make sure to mask your server’s full file paths (for example, replace /home/username/public_html/… with /[path]/…) to protect your server privacy.

    Best,
    Mateusz

Viewing 2 replies - 1 through 2 (of 2 total)

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