Images Are NOT Working

  • Invoke_Media_Group

    (@invoke_media_group)


    9 years, 7 months ago

    I am beyond FRUSTRATED! I am building a site and I am entering the children’s book covers all at 360 x 500 for the FEATURED IMAGE. The THIRD BOOK keeps condensing itself to a SQUARE! So not the SHOP page is not uniform.

    I have the settings for featured image set ay the same dimensions. I have selected HARD CROP. I have tried deleting the product and adding it again.

    I have reached out to the PAID WooCommerce platform (SAVE YOUR MONEY – THEY DONT RESPOND)

    Anyone have any idea? http://66f.020.myftpupload.com/shop/

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  • anphira

    (@anphira)

    9 years, 7 months ago

    @invoke_media_group it looks like the images working correctly were uploaded in January and the recent uploads in October are the problem. This likely has to do with your image sizes changing between then and now. Make sure to check the Settings > Media for the sizes as well as the WooCommerce specific sizes.

    New images which are uploaded the image library will use current settings. Old images will use whatever settings they had when they were uploaded unless you use a plugin like Force Regenerate Images to update the existing images.

Viewing 1 replies (of 1 total)

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