Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
I tried to take a look at your site, but I’m only seeing a maintenance page:
http://cld.wthms.co/DNUMDi
It sounds like something is interfering with the variation switches – you can check the console to see if any errors are coming up. Here’s how to get started:
https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Alternatively – issues like this are often caused by either a conflict with your theme or with another plugin. The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront (https://www.woocommerce.com/storefront/) and disable all plugins except for WooCommerce. A good way to do this is with a free plugin called Meks Quick Plugin Disabler (https://wordpress.org/plugins/meks-quick-plugin-disabler/), which will remember what plugins you currently have active so it’s easy to switch back.
If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict.
Will it not affect my current settings if I switch back to my current theme if I changed to storefront theme ?
Anyway , I disable the pop up .
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This reply was modified 8 years, 5 months ago by
coatedpill.
Hi @coatedpill,
Temporarily switching themes shouldn’t lose any settings, if you’re worried about this however always take a full database and file backup before performing such a test.
You could also use this plugin below to switch themes only for the admin which may be more convenient.
https://wordpress.org/plugins/theme-test-drive/
Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.