• Resolved sublimestoreuk

    (@sublimestoreuk)


    Hi there,

    Just found your app and it was excellent until I tried to upload the image to my product. It simply doesn’t work. Any size image and any type of file is being rejected. I’ve setup size of the image to 2MB. I run out of ideas. Could you please help?

    Also is there a way to get rid of a frame from around the fields on a single product page?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Saravana Kumar K

    (@mycholan)

    Hi, pls disable the Ajax Add to Cart behaviour, I think your theme is provciding this functionality, you may find the option under your theme’s settings page.

    To remove the border around the fields, pls put the following css on your theme’s style.css

    table.wccpf_fields_table,
    table.wccpf_fields_table td {
    	border: none !important;	
    }
    Thread Starter sublimestoreuk

    (@sublimestoreuk)

    Hello,

    Just switched it off and that didn’t solve the problem. Is there any other way to go around it? Thank you!

    Plugin Author Saravana Kumar K

    (@mycholan)

    Hi, I am seeing one javascript error in the browser’s console (relating with a js script from your theme.)

    pls change your theme to wordpress default and try again,
    if the issue resolved, then we will debug your theme and try to fix it.

    Thread Starter sublimestoreuk

    (@sublimestoreuk)

    Hi, just tried to use classic storefront from wordpress and it still doesn’t work. Please visit previous link to have a look.

    Thank you.

    Plugin Author Saravana Kumar K

    (@mycholan)

    Just checked, If there any chance for you to look into the php’s error.log file. there we might get some clues, what causes the issue.

    Otherwise if it is ok, pls share a temp admin access to me, I will do the debug and try to fix.

    Thread Starter sublimestoreuk

    (@sublimestoreuk)

    I would appreciate your help with it. Could you please provide me with an address I can send login details to? Thank you

    Plugin Author Saravana Kumar K

    (@mycholan)

    sark(at)sarkware.com, will try to debug.

    Plugin Author Saravana Kumar K

    (@mycholan)

    After examining your site, no technical issue found, only configuration related issue found.

    For file upload field, we don’t have to set “Upload Path” property (unless you want to upload the image into different folder other then “wp-upload”).

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Image Upload Field Doesn’t Work’ is closed to new replies.