• Resolved pp46

    (@pp46)


    Hello
    I am building a wine shop and have started to add products (one so far)
    The image is 120x450px
    In the product page the image is ok (but I would like it more centered)
    https://www.jlbaldes.fr/produit/the-new-black-wine/

    But as you can see on the home page, (which is the shop page) the image is cropped…
    I have tried fixing this by setting the miniature size in the media gallery but it does not take.
    I have also tried several different themes to no avail.
    maybe a piece of added CSS could be the solution but I am not sure how to do that.
    Any help most appreciated
    Philip

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter pp46

    (@pp46)

    I have tried several themes including Divi (that just resizes the images to a very large size?)
    Currently using Whoostify.
    I can find no way to show the whole bottles in the shop page without them being cropped, how is this possible?

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    When it comes to positioning and resizing product images, I’d recommend editing your images before uploading to your site. Your image content also needs to be in the middle to make sure it doesn’t get cropped.

    For more info on recommended image sizes, please check this documentation:

    https://docs.woocommerce.com/document/fixing-blurry-product-images/

    Thread Starter pp46

    (@pp46)

    Hello there and thanks for your answer,
    I have gone over the support page you sent but I still can not see why the the images in the shop page are cropped in the shop page,
    I have uploaded again the image at 120×450 and tried different ratios on the miniature to no avail…
    Even when I down size the bottle image it stays cropped…
    After version 3.3 there is no place to set the sizes (apart from the select product image on the right of the add product page.
    I have also tried the woo commerce theme Storefront..
    I have been using wordpress for years and the images are always resized automatically so I am at a loss here.
    Is it simply the format (bottle) of the image?
    Thanks for any follow up
    regards
    Philip

    Plugin Support Thu P. a11n

    (@thup90)

    Hi Philip,

    How about editing the image with the suggested dimensions 800 x 800px. I’d recommend placing the bottle in the center of the image so it doesn’t get cropped.

    Feel free to get back to us in case you have any additional questions!

    Thread Starter pp46

    (@pp46)

    Hi Thanks for your quick response
    I edited the first bottle (Black Vintage) in Gimp with canvas size 800×800 and bottle in center
    no change! wow this is weird
    https://www.jlbaldes.fr

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Can you try renaming the file to something different and re-uploading it to the site?

    Thread Starter pp46

    (@pp46)

    Ok I tried that allready but it did nothins

    BUT i just modified the canvas size to 800×1000 and that seems to work…
    https://www.jlbaldes.fr

    Thread Starter pp46

    (@pp46)

    OK I added 4 bottles now that works for me
    So the original image has to be 800px high and then it needs other 100px top and bottom so as not to be cropped, beats me?

    Is there any way to have at least 4 in a line

    Thread Starter pp46

    (@pp46)

    Hello again
    I found how to have more items in a row now.
    I would like to thank you very much for your great support and helping me with this in a very fast way, great work sir!

Viewing 9 replies - 1 through 9 (of 9 total)

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